Question 1

Do you repair all Vivo and iQOO smartphone models?

Accepted Answer

Yes. We service the entire Vivo lineup (V, Y, X, T, S series) and every iQOO model including iQOO Neo, iQOO Z and iQOO flagship series.

Question 2

Where is your Vivo & iQOO service center located?

Accepted Answer

We are located at No.1298 & 1300, 2nd Floor, K.H.B Bus Stand, 60 Feet Road, 3rd Phase, Yelahanka New Town, Bengaluru – 560064.

Question 3

What are your working hours?

Accepted Answer

We are open every day of the week, Monday to Sunday, from 10:00 AM to 8:00 PM.

Question 4

How long does a Vivo or iQOO screen replacement take?

Accepted Answer

Most screen replacements are completed within 45 to 90 minutes, subject to part availability and model complexity.

Question 5

Do you offer same-day repair?

Accepted Answer

Yes. The majority of common repairs – battery, screen, charging port, speaker – are completed the same day.

Question 6

Is diagnosis really free?

Accepted Answer

Yes. Walk-in diagnosis is completely free. You only pay if you approve the repair after seeing the transparent quote.

Question 7

Do you use original quality parts?

Accepted Answer

We use premium quality replacement parts sourced from trusted suppliers and matched to your specific Vivo or iQOO model.

Question 8

Do you provide a warranty on repairs?

Accepted Answer

Yes, eligible repairs come with a service warranty. The exact warranty period is confirmed on your invoice at the time of billing.

Question 9

Can you fix a Vivo or iQOO phone that fell in water?

Accepted Answer

Yes. We perform ultrasonic cleaning, corrosion removal and board-level repair for liquid-damaged phones. Bring it in as soon as possible.

Question 10

My phone won’t turn on. Can it be fixed?

Accepted Answer

Dead phones can often be revived. It may be a battery, charging IC, power IC or motherboard issue. We diagnose it free of cost.

Question 11

Do you repair broken back glass on Vivo and iQOO models?

Accepted Answer

Yes, we replace cracked back panels and rear glass with color-matched premium parts.

Question 12

Can you recover data from a damaged phone?

Accepted Answer

In most cases, yes. Our technicians attempt data recovery for photos, contacts and important files whenever the storage chip is intact.

Question 13

Do you offer pickup and delivery service?

Accepted Answer

Yes, we offer doorstep pickup and delivery across Yelahanka, Jakkur, Attur, Vidyaranyapura and nearby North Bengaluru areas.

Question 14

How much does a Vivo battery replacement cost?

Accepted Answer

Pricing depends on the exact model. Call or WhatsApp us at +91 70900 99140 for a quick, transparent quote for your device.

Question 15

How do I book a repair?

Accepted Answer

You can call, WhatsApp, walk in, or use the Book Repair form on this website. We’ll confirm your slot within minutes.

Question 16

Will my data be safe during repair?

Accepted Answer

Absolutely. We treat all customer data with confidentiality and recommend backing up before major repairs, as good practice.

Question 17

Do you fix charging issues and slow charging?

Accepted Answer

Yes. We handle charging port cleaning, port replacement, charging IC repair and cable / adapter faults.

Question 18

Can you repair motherboard issues at chip level?

Accepted Answer

Yes, our technicians perform micro-soldering and chip-level motherboard repairs using professional-grade equipment.

Question 19

Do you service iQOO gaming phones like iQOO Neo and iQOO 12?

Accepted Answer

Yes, we service every iQOO gaming phone including iQOO 7, 9, 11, 12, Neo series and Z series.

Question 20

What payment methods do you accept?

Accepted Answer

We accept cash, UPI, all major cards and popular digital wallets.

Question 21

Is there parking near your service center?

Accepted Answer

Yes, ample two-wheeler and four-wheeler parking is available near K.H.B Bus Stand and 60 Feet Road.

Question 22

Can I get a repair quote before visiting?

Accepted Answer

Yes. Send us your model and issue on WhatsApp at +91 70900 99140 and we’ll share an approximate quote quickly.

Frequently Asked Questions